First Insight is one of the world’s leading Experience Management (XM) platforms that empowers companies to significantly incorporate the Voice of the Customer into the design, pricing, planning and marketing of products and service offerings. Through the use of online consumer engagement tools, the First Insight platform gathers real-time consumer data and applies predictive analytic models to create actionable insights to power decisions which drive measurable value. Customers include some of the world’s leading vertically integrated brands, sporting goods companies, department stores, consumer products companies, mass merchant retailers and wholesalers. For further information, please visit www.firstinsight.com.
Selection, Pricing, Planning and Targeting with First Insight [Link]
Experience Management Powered by Predictive Analytics [Link]
First Insight Solutions for Retail’s Greatest Challenges [Link]
First Insight’s latest consumer report
Coronavirus v9: Consumer Shopping Behavior as Vaccines Roll Out [Link]
Footwear News Webinar – Winning Product Experiences: How Kohl’s Creates Value with Predictive Analytics and Product Differentiation (full video + highlight clips)
Gretchen Jezerc – The Evolution of Retail & The Changing Consumer[Link]
Gretchen Jezerc – The Importance of Next-Gen Experience Management[Link]
Will Yester – Digital Transformation Maturity with DPC Adoption [Link]
First Insight/Columbus Consulting Digital Event – Outsmarting Disruption: Navigate Assortment and Pricing Decisions with Voice of Customer Analytics (full video + highlight clips)