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To compete with giants such as Amazon, Hicks says the key is to take advantage of the ability to communicate one-on-one with customers to offer them full control of the shopping experience. In addition to doing things like arming sales clerks with tablets, Hicks says...

This week, FDRA interviewed N Mohan, the Assistant Vice President at Tata International. Tata is an India-based conglomerate that produces footwear in India and is looking to expand their presence in the US marketplace. In this interview, Mohan discusses India’s increased focus on growing exports...