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In keeping with its store expansion strategy, Nordstrom Inc. (JWN) plans to open a new Nordstrom rack store each in Queens, New York and Brandon, Florida. In spring 2014, the company plans to open its first Nordstrom rack store in Brooklyn, on Fulton Street. ...

Charlotte-based Belk Inc. has hired consultant firm Accenture to improve its online retail systems, mobile shopping and in-store customer service, the department store company said this week. Belk suffered a high-profile misstep during Thanksgiving and Black Friday -- some of the busiest online shopping days...